How to Register New Regulated Activities with the CQC
If you are planning to add new regulated activities to your Care Quality Commission (CQC) registration, it is essential to follow the correct procedures to ensure compliance. Here is a step-by-step guide to help simplify the process:
Step 1: Understand the Application Process
You must complete a separate application for each new regulated activity you wish to provide. Importantly, you cannot begin offering these activities until your application has been approved and your registration updated by the CQC.
You can find the necessary forms and guidance on the CQC website: Changes to the activities we regulate.
Step 2: Select Your Role
First, identify whether you are a provider or a manager. This will determine the form you need to complete:
If you are a manager: Continue to the next page and select 'add a regulated activity' and complete the form titled "Add a regulated activity: Manager application."
If you are a provider: Select 'start providing an activity we regulate' and proceed onto the next page. Through this selection, you will need to disclose more details in order to find the correct form for you.
Step 3: Determine Management of the Activity
If you chose the provider option, on the next page you will need to specify whether the new activity will be managed by your existing registered manager or a new individual.
It is important to consider if your current Registered Manager will have the time and availability to manage this new activity.
Select the option that best fits your situation.
Step 4: Specify the Location
Identify the location where the new activity will be provided:
Scenario 1: If you are a homecare provider looking to add transport services, such as taking clients to medical appointments, you should select your existing registered location.
Scenario 2: If you are an aesthetics clinic looking to open an additional new site, you will need to select new location.
Step 5: Complete and Submit the Form
Download and fill out the relevant form in full and submit your application at least 10 weeks before you plan to start providing the new regulated activity.
Remember, the CQC may return your application if it is submitted too far in advance of the intended start date, so timing is critical.
Additional Considerations
Insurance: Check with your insurers to determine whether your policy needs to be updated to reflect the new activity. E.g. transportation will most certainly affect your policy.
Risk Assessments and Policies: Depending on the activity, you may need to conduct new risk assessments and, if necessary, create a new policy to cover the additional regulated activity.
HR Adjustments: If the new activity changes staff responsibilities or workload, you may need to revisit job descriptions and potentially update terms and conditions of employment.
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Key Reminder
Only apply for changes to your registration when you are ready for the change to take effect. Compliance is essential, and starting a new regulated activity without approval could result in enforcement action.
By following these steps, you can ensure a smooth and compliant process for registering new regulated activities with the CQC.